privacy policy
Last updated: 2026
This Privacy Policy explains how Incoming Media collects, uses, stores, and protects personal data submitted through this website.
By using this website or submitting a contact form, you confirm that you have read and understood this Privacy Policy.
1. Company Information
This website is operated by:
INCOMING SUCCESS SRL
CUI: 43242040
Trade Register No.: J23/5048/2020
Registered Office: Erou Ion Șerban, No. 34, Room 2, 077190
Location: Voluntari, Ilfov, Romania
Email: [email protected]
Working Hours: Monday - Friday, 09:00 - 18:00
Throughout this policy, the company may be referred to as “Incoming Media,” “we,” “us,” or “our.”
2. Who Our Services Are Intended For
Incoming Media provides marketing, branding, website, visibility, and digital communication services for businesses, professionals, and legal entities.
Our services are intended for companies, clinics, salons, aesthetic businesses, wellness centers, medical or beauty-related businesses, professionals, PFA/sole traders, and other legal entities or business clients.
We do not provide services through this website to individual consumers for personal, non-business purposes.
3. What Data We Collect
Through the contact form on our website, we may collect the following information:
full name;
email address;
phone number;
company or business name;
website, if provided;
business field or type of activity;
message or request submitted through the form;
any other information voluntarily provided by the user.
We only collect contact and business-related information needed to respond to your request.
Please do not submit sensitive personal data through the contact form, such as medical information, health records, financial details, passwords, identification documents, or confidential client data.
4. How We Use Your Data
We use the information submitted through the contact form for the following purposes:
to respond to your inquiry;
to contact you regarding your request;
to understand your business needs;
to schedule a consultation or discovery call;
to prepare a commercial proposal;
to discuss marketing, branding, website, or digital visibility services;
to initiate a possible B2B collaboration;
to maintain a record of business communication.
If a collaboration begins, the rest of the process, including commercial terms, contracts, invoices, payment details, and service delivery, is handled separately through email, proposal, contract, invoice, or other agreed business communication channels.
5. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
your consent when you submit a form;
our legitimate interest in responding to business inquiries;
pre-contractual steps requested by you or your company;
legal obligations, especially related to invoicing, accounting, and business records.
6. Marketing Communications
If you separately agree to receive marketing communications, we may use your email address and/or phone number to send you commercial communications, offers, updates, or marketing materials related to Incoming Media services.
This consent is optional and separate from the contact form submission.
You may withdraw your consent at any time by contacting us at:
Withdrawing your consent does not affect the legality of any processing carried out before the withdrawal.
7. Data Used for Invoicing and Business Collaboration
The contact form is used only to collect contact details and business inquiry information.
If you decide to work with Incoming Media, additional business and invoicing details may be requested separately, such as:
company name;
tax identification number;
registered office;
trade register number, where applicable;
billing contact details;
contract or invoice-related information.
These details are processed for the purpose of issuing invoices, fulfilling legal and accounting obligations, managing the commercial relationship, and delivering the agreed services.
8. How Long We Keep Your Data
We keep contact form data only for as long as necessary to respond to your request and manage the related business communication.
If the inquiry does not lead to a collaboration, we may keep the data for a reasonable period for communication history, internal records, and protection against abuse or disputes.
If a business collaboration begins, invoicing, accounting, contractual, and commercial records are stored according to applicable legal requirements.
9. Who Has Access to Your Data
Your data may be accessed by Incoming Media representatives and, where necessary, by service providers or collaborators who help us operate the website, email, hosting, CRM, analytics, scheduling, or business communication tools.
We may also share data with accountants, legal advisors, consultants, public authorities, or other parties where required by law or necessary for the performance of a business relationship.
We do not sell your personal data to third parties.
10. International Data Transfers
Some tools used for website functionality, email, analytics, advertising, CRM, or communication may be provided by companies located outside Romania or the European Economic Area.
Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place, in accordance with applicable data protection laws.
11. Cookies and Similar Technologies
Our website may use cookies and similar technologies to ensure proper functionality, improve user experience, analyze website traffic, and, where applicable, measure marketing performance.
Cookies may include:
Strictly necessary cookies
These are required for the website to function correctly.
Analytics cookies
These help us understand how visitors use the website and improve its structure and content.
Marketing cookies
These may be used to measure advertising campaigns or show relevant content, only where such tools are implemented.
Non-essential cookies are used only based on your consent, where required by law. You can manage or withdraw your cookie preferences through the cookie banner or through your browser settings.
12. Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure. For this reason, we recommend that you do not send confidential, sensitive, or unnecessary information through the contact form.
13. Your Rights
Under applicable data protection laws, you may have the following rights:
the right to access your personal data;
the right to request correction of inaccurate data;
the right to request deletion of your data;
the right to restrict processing;
the right to object to processing;
the right to data portability, where applicable;
the right to withdraw consent, where processing is based on consent;
the right to lodge a complaint with the competent data protection authority.
To exercise your rights, you can contact us at:
14. Third-Party Links
Our website may contain links to third-party websites, platforms, social media pages, scheduling tools, or other external services.
Incoming Media is not responsible for the privacy practices, content, or policies of third-party websites. We recommend that you read their privacy policies before submitting any data.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
The updated version will be published on this page, together with the date of the latest update.
16. Contact
For any questions regarding this Privacy Policy or the way we process personal data, please contact us at:
INCOMING SUCCESS SRL
Email: [email protected]
Working Hours: Monday - Friday, 09:00 - 18:00
Registered Office: Erou Ion Șerban, No. 34, Room 2, 077190, Voluntari, Ilfov, Romania
